From Startup to Scalable Enterprise Laying the Foundation Case Solution

The Harvard Business Review published a case study that primarily focuses on From Startup to Scalable Enterprise Laying the Foundation. The following case solution has been designed to give the reader an overview about the business world along with a clear understanding of its growth dynamics. Recently, From Startup to Scalable Enterprise Laying the Foundation has been subjected to strategic as well as managerial problems that require immediate attention so that they can be resolved to allow future growth, expansion, and competitive edge within the marketplace. This case study solution is being written to provide a strategic solution to From Startup to Scalable Enterprise Laying the Foundation using various appropriate tools and frameworks. Harvard Business Review’s case studies involve a central problem that is faced by a particular company. The problem identified involves strategic and managerial implications for the company. Therefore, it is important for readers to critically identify the problem From Startup to Scalable Enterprise Laying the Foundation faces. Moreover, it is also essential to highlight the key stakeholders that are impacted and influenced by the problem identified.

External Environmental Analysis

The external environment holds significant importance for From Startup to Scalable Enterprise Laying the Foundation to ensure that the company is able to respond to all the changes in the macro-environment. This is because From Startup to Scalable Enterprise Laying the Foundation cannot control the factors and thus can directly influence the company's operations (Indris & Primiana, 2015). The external environment of From Startup to Scalable Enterprise Laying the Foundation will be assessed using PESTLE Analysis.

Political

• A stable political environment provides a favorable market growth trend for From Startup to Scalable Enterprise Laying the Foundation.

• It is important for From Startup to Scalable Enterprise Laying the Foundation to analyze the pressure groups, and social environment activists. The company can make close collaborations with these groups to achieve company goals (Wang, Wang, & Shi, 2022).

• High restrictions on trade and high levels of taxes can contribute to the complex business environment for From Startup to Scalable Enterprise Laying the Foundation by impacting imports and exports.

Economic

• From Startup to Scalable Enterprise Laying the Foundation can benefit from wide-range opportunities in business growth by operating in developing economies (Munro, 2017).

• High GDP can determine the long-term growth strategies of From Startup to Scalable Enterprise Laying the Foundation, signaling the ability of consumers to spend on more products.

• Higher rates of interests can provide From Startup to Scalable Enterprise Laying the Foundation with more investment opportunities.

• The flexibility in the labor market allows From Startup to Scalable Enterprise Laying the Foundation to take advantage of higher workforce productivity.

Social

• The selection of appropriate demographic segments has allowed From Startup to Scalable Enterprise Laying the Foundation to select the right segments of the market that have high growth potential.

• The research on gender roles has helped From Startup to Scalable Enterprise Laying the Foundation to develop and align communication as well as marketing strategies accordingly.

• From Startup to Scalable Enterprise Laying the Foundation has been successful in understanding the norms and cultures of different countries by developing local teams and partnerships (Hueske, Endrikat, & Guenther, 2015).

Technological

• The adoption of innovative marketing techniques that involves communication technologies has allowed From Startup to Scalable Enterprise Laying the Foundation to collaborate successfully with consumers.

• The company has stayed ahead in the market, and can significantly increase its market share by placing its major focus on emerging technologies (Akpoviroro & Owotutu, 2018).

• From Startup to Scalable Enterprise Laying the Foundation should maximize its profits by investing in disruptive technologies.

Environmental

• It is crucial for From Startup to Scalable Enterprise Laying the Foundation to adopt effective waste management practices to reduce environmental pollution (J. K, W. J, & D., 2016).

• From Startup to Scalable Enterprise Laying the Foundation should adopt eco-friendly products to establish better relationships with the stakeholders.

• From Startup to Scalable Enterprise Laying the Foundation can take advantage of subsidies offered in renewable technologies to achieve the long-term goal of sustainability.

Legal

• From Startup to Scalable Enterprise Laying the Foundation should follow proper laws concerning employee health and safety, and anti-discrimination laws to effectively develop HRM.

• Consumer protection laws are also important for From Startup to Scalable Enterprise Laying the Foundation as it involves the consumer protection from fraudulent marketing (S. Samusenko, S. Plaskova, & A. Prodanova, 2020).

• From Startup to Scalable Enterprise Laying the Foundation can gain a competitive advantage, and can position itself strongly in the market by protecting intellectual property laws.

Porter’s Five Forces Analysis

Threat of New Entrants

• It is difficult to achieve economies of scale in From Startup to Scalable Enterprise Laying the Foundation’s industry, making it a weaker force for new entrants.

• There are high capital requirements in the industry. This makes it difficult for new businesses to set up their companies, and compete against From Startup to Scalable Enterprise Laying the Foundation.

• The industry has a strong product differentiation, and heavy investment is needed for customer acquisition. Thus, From Startup to Scalable Enterprise Laying the Foundation can focus on innovation to differentiate itself from its competitors (H. Th. Bruijl, 2018).

• There are strict legal requirements to join the industry in which From Startup to Scalable Enterprise Laying the Foundation operates, making it difficult for new entrants to enter the market.

Bargaining Power of Suppliers

• The bargaining power of suppliers in the industry is weak.

• From Startup to Scalable Enterprise Laying the Foundation operates in an industry with a higher number of suppliers. This means that suppliers do not have much control over their prices.

• Standardized products that have low switching costs are provided by suppliers allowing buyers like From Startup to Scalable Enterprise Laying the Foundation to easily switch their suppliers (Fabbri & F.Klapper, 2016).

• Raw materials can be purchased at lower prices by From Startup to Scalable Enterprise Laying the Foundation. The company can also switch suppliers for more reasonable pricing.

• From Startup to Scalable Enterprise Laying the Foundation can benefit from a variety of suppliers as it can have multiple suppliers for its various geographical areas (Cho, Ke, & Han, 2019).

Bargaining Power of Buyers

• The bargaining power of buyers in the From Startup to Scalable Enterprise Laying the Foundation industry is weak.

• There is a high product differentiation in the industry, making it difficult for buyers to switch to alternative firms.

• From Startup to Scalable Enterprise Laying the Foundation can come with differentiated and innovative products to attract more buyers of the industry (Zhao, Zuo, & Wu, 2016).

• Buyers of this industry has low incomes. This means they prefer to purchase items at lower prices, making them more price sensitive. Organizations like From Startup to Scalable Enterprise Laying the Foundation can offer lower prices to attract customers.

Threat of Substitute Products or Services

• There are few substitute products available in the industry in which From Startup to Scalable Enterprise Laying the Foundation operates.

• Expensive substitutes are available in the industry of From Startup to Scalable Enterprise Laying the Foundation, making it difficult for buyers to switch to those substitutes (Aithal, 2016).

Rivalry Among Existing Firms

• The rivalry among existing firms is moderate to weak.

• There are few competitors in the industry in which From Startup to Scalable Enterprise Laying the Foundation operates.

• A large market share is enjoyed by fewer firms in the industry. This means that more competitive actions will be made to become leaders in the market (Seema, 2016).

• The industry in which From Startup to Scalable Enterprise Laying the Foundation operates has highly differentiated products, making it difficult for companies to win each other customers.

• From Startup to Scalable Enterprise Laying the Foundation can focus on making more differentiated products to gain a strong competitive edge in the market (Zhao, Zuo, & Wu, 2016).

Internal Environmental Analysis

From Startup to Scalable Enterprise Laying the Foundation can use internal environmental analysis to identify and evaluate the competitive positioning of a company in the business environment. This involves conducting a SWOT Analysis that can help From Startup to Scalable Enterprise Laying the Foundation to identify the company’s internal strengths, weaknesses, opportunities, and threats (Halmaghi, Iancue, & Băcilă, 2017).

SWOT Analysis

Strengths

• From Startup to Scalable Enterprise Laying the Foundation has a strong distribution network that has allowed it to make its products available to large customers within the given timeframe.

• A strong presence on social media platforms has allowed From Startup to Scalable Enterprise Laying the Foundation to have a high level of customer engagement (Rizaldi, 2015).

• From Startup to Scalable Enterprise Laying the Foundation has been successful in building a large product portfolio, so unique and distinctive products can be offered to consumers.

• From Startup to Scalable Enterprise Laying the Foundation has a strong brand image in the market.

• A low-cost structure of From Startup to Scalable Enterprise Laying the Foundation has allowed it to manufacture products at lower costs, so they become affordable for consumers to purchase.

• The financial position of From Startup to Scalable Enterprise Laying the Foundation is strong as the company has generated higher profits over the past years (Phadermrod, M.Crowder, & B.Wills, 2019).

• From Startup to Scalable Enterprise Laying the Foundation has invested in the training and development of its employees to keep them motivates, leading to higher efficiency and productivity.

Weaknesses

• The expenditure of From Startup to Scalable Enterprise Laying the Foundation on its research and development is comparatively less to other competitors of the market.

• From Startup to Scalable Enterprise Laying the Foundation uses a centralized decision-making process that takes time and reduces operational efficiency (Ahmadi, Dileepan, & K. Wheatley, 2016).

• There are high rental costs because From Startup to Scalable Enterprise Laying the Foundation operates on more of the rental properties rather than purchasing them.

• There is no workforce diversification in From Startup to Scalable Enterprise Laying the Foundation. This makes it difficult for the employees to adjust with the different workers who belong to different backgrounds.

Opportunities

• Since the online shopping has increased significantly, From Startup to Scalable Enterprise Laying the Foundation can take it as an opportunity to expand its online presence.

• From Startup to Scalable Enterprise Laying the Foundation can make use of social media platforms to market its products, with more customers interactions.

• Due to more technological developments, From Startup to Scalable Enterprise Laying the Foundation can make its operations more automated so that overall company costs can be reduced (Ahmadi, Dileepan, & K. Wheatley, 2016).

• Globalization provides an opportunity to From Startup to Scalable Enterprise Laying the Foundation to expand its operations in multiple countries.

• From Startup to Scalable Enterprise Laying the Foundation can enter in a niche market and sell distinctive products to gain a competitive advantage.

• The increase in the demand of environmentally friendly goods, From Startup to Scalable Enterprise Laying the Foundation, can place its major focus on making such products (E.Quezada, A.Reinao, & I.Palominos, 2019).

Threats

• In recent times, there has been an increase in the bargaining power of suppliers, making it difficult for From Startup to Scalable Enterprise Laying the Foundation to buy raw materials at lower costs.

• Numerous players are entering the industry, posing a major threat to From Startup to Scalable Enterprise Laying the Foundation.

• There has been constant pressure on From Startup to Scalable Enterprise Laying the Foundation to conduct frequent research to understand the changing customer tastes and preferences (Kolbina, 2015).

• Technological advancements require workforce training. This adds to the costs of From Startup to Scalable Enterprise Laying the Foundation.

VRIO Analysis

From Startup to Scalable Enterprise Laying the Foundation uses VRIO Analysis to assess and evaluate the company resources to determine the competitiveness, and strategic advantage.

Valuable

• From Startup to Scalable Enterprise Laying the Foundation has a strong brand image and engages in corporate social responsibility.

• From Startup to Scalable Enterprise Laying the Foundation has a high brand recognition because of the quality of products it offers to its customers (Ariyani & Daryanto, 2018).

• The distribution system of From Startup to Scalable Enterprise Laying the Foundation is valued all round the world. The company has been able to successfully establish strong relationships with its suppliers.

• From Startup to Scalable Enterprise Laying the Foundation focuses on continuous innovation in its business. The company has expanded this innovation in its multiple functional areas.

• There are potential growth opportunities in the market, and From Startup to Scalable Enterprise Laying the Foundation has been able to penetrate the market through its ability to raise large funds.

Rare

• From Startup to Scalable Enterprise Laying the Foundation operates globally. This global presence has allowed the company to increase its customer base (Miethlich & G. Oldenburg, 2019).

• From Startup to Scalable Enterprise Laying the Foundation has an organizational culture that promotes more teamwork, innovation, and creativity among its employees, that leads to a competitive advantage.

• Since From Startup to Scalable Enterprise Laying the Foundation has a global presence, it allows the company to easily adapt to different cultures, norms and values.

• The risk-taking ability of From Startup to Scalable Enterprise Laying the Foundation is strong. This provides more opportunities to the company to penetrate different markets.

Inimitable

• The inimitable resource for From Startup to Scalable Enterprise Laying the Foundation is its high-quality products. These products have allowed consumers to make repeat purchases.

• From Startup to Scalable Enterprise Laying the Foundation operates through multiple locations of stores in different companies, allowing easy access to products.

• Strong marketing communications have been used by From Startup to Scalable Enterprise Laying the Foundation to attract more customers.

• From Startup to Scalable Enterprise Laying the Foundation has been using integrated technology that has allowed it to offer competitive pricing to its customers (Ariwibowo, Saputro, & Haryanto, 2021).

• From Startup to Scalable Enterprise Laying the Foundation maintains an excellent customer service that has enabled it to have a high brand engagement.

Organization

• Strong financial position has allowed From Startup to Scalable Enterprise Laying the Foundation to explore more product development opportunities.

• From Startup to Scalable Enterprise Laying the Foundation is successfully maintaining the efficiency and effectiveness of its business operations with the help of more integrated and advanced technology.

• Employees are given both in-house and off-the-job training opportunities by From Startup to Scalable Enterprise Laying the Foundation that allow more skills development (Adnan, Abdulhamid, & Sohail, 2018).

• The strong value chain and distribution network has enabled From Startup to Scalable Enterprise Laying the Foundation to increase its revenue through the sale of its products.

Marketing Mix

Marketing Mix is needed by From Startup to Scalable Enterprise Laying the Foundation to formulate effective strategies to achieve the company objectives.

Product

• From Startup to Scalable Enterprise Laying the Foundation has five product categories. Each of these categories has a product line that involves more variety of products (Išoraitė, 2016).

• Highly differentiated products are offered by From Startup to Scalable Enterprise Laying the Foundation to its customers. These distinctive products are not easily available at competitors.

• The products of From Startup to Scalable Enterprise Laying the Foundation are of higher quality, and thus, customers pay more prices for these products.

• From Startup to Scalable Enterprise Laying the Foundation designs products with traditional designs giving customers more product variety.

• From Startup to Scalable Enterprise Laying the Foundation offers multiple sizes for its every product to make it easy for its customers to select the right product.

• Warranty and same-day delivery option if also provided by From Startup to Scalable Enterprise Laying the Foundation to its customers.

Price

• From Startup to Scalable Enterprise Laying the Foundation follows a competitive pricing strategy.

• To attract more customers, bundle pricing has also been used by the company.

• Little higher prices are charged for products that are sold online because of the delivery costs (Thabit & Raewf, 2018).

• Optional product pricing strategy is also adopted by From Startup to Scalable Enterprise Laying the Foundation for some of its products, such as a base product is offered for a certain price, and there are separate prices for its accessories.

• Regular promotional prices are also offered by From Startup to Scalable Enterprise Laying the Foundation to its customers.

Place

• From Startup to Scalable Enterprise Laying the Foundation uses two channels for its product distribution. This includes online selling and through own stores.

• There are more than multiple stores owned by From Startup to Scalable Enterprise Laying the Foundation globally. This ensures easy product availability to customers (Pogorelova, Yakhneeva, & Agafonova, 2016).

• From Startup to Scalable Enterprise Laying the Foundation has partnered with delivery service companies to distribute its products effectively to consumers.

• From Startup to Scalable Enterprise Laying the Foundation has also adopted an omni-channel distribution system.

Promotion

• From Startup to Scalable Enterprise Laying the Foundation uses a traditional promotional strategy that involves TV advertisements (Fan, Y.K.Lau, & Zhao, 2015).

• Social media advertisements are also adopted by From Startup to Scalable Enterprise Laying the Foundation to increase brand awareness.

• From Startup to Scalable Enterprise Laying the Foundation takes part in various events and exhibitions as a way of promoting its products.

• Large sales force is used to provide the customers with a more personal experience.

• From Startup to Scalable Enterprise Laying the Foundation also makes use of influencer marketing to increase the demand for its products.

• Regular content and deals are posted on the social media pages of From Startup to Scalable Enterprise Laying the Foundation to attract and retain customers.

Value Chain Analysis

From Startup to Scalable Enterprise Laying the Foundation can use Value Chain Analysis to identify and assess inter-relationships as well as interdependencies.

Primary Activities

• From Startup to Scalable Enterprise Laying the Foundation’s primary activities involves the production and selling of products to the final consumers (Mintz, J.Gilbride, & Lenk, 2021).

• From Startup to Scalable Enterprise Laying the Foundation has a strong relationship with the suppliers. This ensures that the product is received, stored, and distributed in a timely manner.

• Operational activities of From Startup to Scalable Enterprise Laying the Foundation are effectively aligned.

• For inbound logistics, after the arrival of raw material, the company processes it to manufacture the final product (Hasan, Nekmahmud, & Yajuan, 2019).

• In terms of outbound logistics, From Startup to Scalable Enterprise Laying the Foundation has been able to set up optimal costs as well as efficient delivery processes to deliver the product on time.

• From Startup to Scalable Enterprise Laying the Foundation invests in its sales and marketing activities to build relationships with customers.

• Marketing funnel approach is used by From Startup to Scalable Enterprise Laying the Foundation to effectively devise and build sales and marketing activities.

• From Startup to Scalable Enterprise Laying the Foundation offers both pre-sale and post-sales services to its customers.

Secondary Activities

• From Startup to Scalable Enterprise Laying the Foundation has an effective infrastructure that has allowed the company to successfully optimize its value chain.

• The competitive pressure in terms of employee skill development, motivation, and commitment is reduced as From Startup to Scalable Enterprise Laying the Foundation has developed a strong HRM (Linkov, Carluccio, Pritchard, & Bhreasail, 2020).

• From Startup to Scalable Enterprise Laying the Foundation uses a cost minimization approach to reduce its costs by analyzing the costs associated with training and hiring the employees.

• From Startup to Scalable Enterprise Laying the Foundation has been using integrated technology in its value chain activities. This includes technological customer support, research and data analytics concerning product design, and automated software.

• The procurement activities of From Startup to Scalable Enterprise Laying the Foundation are effectively optimized with its inbound, outbound, and operational activities (Maheswari, Yudoko, & Adhiutama, 2019).

Market Penetration Strategies

• From Startup to Scalable Enterprise Laying the Foundation can increase the capacity of its production so it can reach more of the customers in its existing market.

• From Startup to Scalable Enterprise Laying the Foundation can focus on controlling the overhead costs so that it can offer competitive pricing that can attract customers of the market (Dawes, 2018).

• Investments can be made by From Startup to Scalable Enterprise Laying the Foundation in marketing and sales activities to increase the chances of successful market penetration.

• From Startup to Scalable Enterprise Laying the Foundation can design and develop a content that increases customer engagement within a particular marketplace.

• From Startup to Scalable Enterprise Laying the Foundation can assess and identify more enhanced distribution networks (Radpour, Mondal, & Kumar, 2017).

• Improved distribution systems and supply chains can improve the product accessibility for the customers, making it easier for From Startup to Scalable Enterprise Laying the Foundation to penetrate the market.

• From Startup to Scalable Enterprise Laying the Foundation can adopt price cuts in its products to compete in the market. This will give a company a competitive edge over its competitors.

• From Startup to Scalable Enterprise Laying the Foundation can plan strategies where it can focus on acquiring the leading players of the market. Such acquisitions will give the company an opportunity to reach more customer segments.

• Strategic partnerships and joint ventures agreements can be signed by From Startup to Scalable Enterprise Laying the Foundation to mitigate the risk factors, and to gain customer groups of the market.

• From Startup to Scalable Enterprise Laying the Foundation can come up with new and innovative features in its already existing product for the market (Daouda, Barth, & T. M. Ingenbleek, 2019).

Market Development Strategies

• It is important for From Startup to Scalable Enterprise Laying the Foundation to invest in the research and development department so potential markets can be identified (Hilman, Bohari, & Abdullah, 2018).

• Regional expansion strategy can be used by From Startup to Scalable Enterprise Laying the Foundation for growth purposes. This will also take into consideration the cultural differences.

• From Startup to Scalable Enterprise Laying the Foundation should also consider to expand its business operations in the international market. This will allow access to a larger customer base.

• New customer groups and segments should be explored by From Startup to Scalable Enterprise Laying the Foundation.

• From Startup to Scalable Enterprise Laying the Foundation should also invest in brand-building activities as it will give an opportunity to reach more potential customers (C. Koks & M. Kilika, 2016).

• From Startup to Scalable Enterprise Laying the Foundation should consider the market education in terms of its product. The company can significantly increase its sales by giving product awareness to new segments.

Product Development Strategies

• From Startup to Scalable Enterprise Laying the Foundation can come up with new improvements and modifications in the existing products to attract the market.

• From Startup to Scalable Enterprise Laying the Foundation should undergo the NPD process, so the company is able to assess and identify new points for its customers.

• Regular investments in the research and development will help From Startup to Scalable Enterprise Laying the Foundation to develop something new and innovative that can give a competitive advantage (Kalogiannidis & Mavratzas, 2020).

• From Startup to Scalable Enterprise Laying the Foundation can develop new products by getting into more strategic partnerships.

Diversification Strategies

• From Startup to Scalable Enterprise Laying the Foundation can adopt vertical diversification to develop business. This can be done by adding more products to the existing portfolio (Kalogiannidis & Mavratzas, 2020).

• Horizontal integration can also be adopted by From Startup to Scalable Enterprise Laying the Foundation, where the company can enter into a completely new product development phase that does not exist in the current product line.

• From Startup to Scalable Enterprise Laying the Foundation can also consider to conglomerate by starting a different business.

Conclusion

Based on all the models and frameworks discussed above, it is concluded that From Startup to Scalable Enterprise Laying the Foundation should focus on widening the existing product portfolio. Moreover, the psychological pricing strategy can be adopted. From Startup to Scalable Enterprise Laying the Foundation should also maintain close relationships with its suppliers to benefit from lower prices. Similarly, From Startup to Scalable Enterprise Laying the Foundation should develop more integrated outbound logistics for its perishable items. It is also important to continue producing quality and innovative products, so From Startup to Scalable Enterprise Laying the Foundation is less affected by the new emerging competition in the industry.

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