What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction Case Solution

The Harvard Business Review published a case study that primarily focuses on What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction. The following case solution has been designed to give the reader an overview about the business world along with a clear understanding of its growth dynamics. Recently, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been subjected to strategic as well as managerial problems that require immediate attention so that they can be resolved to allow future growth, expansion, and competitive edge within the marketplace. This case study solution is being written to provide a strategic solution to What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction using various appropriate tools and frameworks. Harvard Business Review’s case studies involve a central problem that is faced by a particular company. The problem identified involves strategic and managerial implications for the company. Therefore, it is important for readers to critically identify the problem What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction faces. Moreover, it is also essential to highlight the key stakeholders that are impacted and influenced by the problem identified.

External Environmental Analysis

The external environment holds significant importance for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to ensure that the company is able to respond to all the changes in the macro-environment. This is because What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction cannot control the factors and thus can directly influence the company's operations (Indris & Primiana, 2015). The external environment of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction will be assessed using PESTLE Analysis.

Political

• A stable political environment provides a favorable market growth trend for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction.

• It is important for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to analyze the pressure groups, and social environment activists. The company can make close collaborations with these groups to achieve company goals (Wang, Wang, & Shi, 2022).

• High restrictions on trade and high levels of taxes can contribute to the complex business environment for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction by impacting imports and exports.

Economic

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can benefit from wide-range opportunities in business growth by operating in developing economies (Munro, 2017).

• High GDP can determine the long-term growth strategies of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction, signaling the ability of consumers to spend on more products.

• Higher rates of interests can provide What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction with more investment opportunities.

• The flexibility in the labor market allows What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to take advantage of higher workforce productivity.

Social

• The selection of appropriate demographic segments has allowed What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to select the right segments of the market that have high growth potential.

• The research on gender roles has helped What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to develop and align communication as well as marketing strategies accordingly.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been successful in understanding the norms and cultures of different countries by developing local teams and partnerships (Hueske, Endrikat, & Guenther, 2015).

Technological

• The adoption of innovative marketing techniques that involves communication technologies has allowed What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to collaborate successfully with consumers.

• The company has stayed ahead in the market, and can significantly increase its market share by placing its major focus on emerging technologies (Akpoviroro & Owotutu, 2018).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should maximize its profits by investing in disruptive technologies.

Environmental

• It is crucial for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to adopt effective waste management practices to reduce environmental pollution (J. K, W. J, & D., 2016).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should adopt eco-friendly products to establish better relationships with the stakeholders.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can take advantage of subsidies offered in renewable technologies to achieve the long-term goal of sustainability.

Legal

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should follow proper laws concerning employee health and safety, and anti-discrimination laws to effectively develop HRM.

• Consumer protection laws are also important for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction as it involves the consumer protection from fraudulent marketing (S. Samusenko, S. Plaskova, & A. Prodanova, 2020).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can gain a competitive advantage, and can position itself strongly in the market by protecting intellectual property laws.

Porter’s Five Forces Analysis

Threat of New Entrants

• It is difficult to achieve economies of scale in What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction’s industry, making it a weaker force for new entrants.

• There are high capital requirements in the industry. This makes it difficult for new businesses to set up their companies, and compete against What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction.

• The industry has a strong product differentiation, and heavy investment is needed for customer acquisition. Thus, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can focus on innovation to differentiate itself from its competitors (H. Th. Bruijl, 2018).

• There are strict legal requirements to join the industry in which What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates, making it difficult for new entrants to enter the market.

Bargaining Power of Suppliers

• The bargaining power of suppliers in the industry is weak.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates in an industry with a higher number of suppliers. This means that suppliers do not have much control over their prices.

• Standardized products that have low switching costs are provided by suppliers allowing buyers like What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to easily switch their suppliers (Fabbri & F.Klapper, 2016).

• Raw materials can be purchased at lower prices by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction. The company can also switch suppliers for more reasonable pricing.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can benefit from a variety of suppliers as it can have multiple suppliers for its various geographical areas (Cho, Ke, & Han, 2019).

Bargaining Power of Buyers

• The bargaining power of buyers in the What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction industry is weak.

• There is a high product differentiation in the industry, making it difficult for buyers to switch to alternative firms.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can come with differentiated and innovative products to attract more buyers of the industry (Zhao, Zuo, & Wu, 2016).

• Buyers of this industry has low incomes. This means they prefer to purchase items at lower prices, making them more price sensitive. Organizations like What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can offer lower prices to attract customers.

Threat of Substitute Products or Services

• There are few substitute products available in the industry in which What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates.

• Expensive substitutes are available in the industry of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction, making it difficult for buyers to switch to those substitutes (Aithal, 2016).

Rivalry Among Existing Firms

• The rivalry among existing firms is moderate to weak.

• There are few competitors in the industry in which What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates.

• A large market share is enjoyed by fewer firms in the industry. This means that more competitive actions will be made to become leaders in the market (Seema, 2016).

• The industry in which What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates has highly differentiated products, making it difficult for companies to win each other customers.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can focus on making more differentiated products to gain a strong competitive edge in the market (Zhao, Zuo, & Wu, 2016).

Internal Environmental Analysis

What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can use internal environmental analysis to identify and evaluate the competitive positioning of a company in the business environment. This involves conducting a SWOT Analysis that can help What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to identify the company’s internal strengths, weaknesses, opportunities, and threats (Halmaghi, Iancue, & Băcilă, 2017).

SWOT Analysis

Strengths

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a strong distribution network that has allowed it to make its products available to large customers within the given timeframe.

• A strong presence on social media platforms has allowed What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to have a high level of customer engagement (Rizaldi, 2015).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been successful in building a large product portfolio, so unique and distinctive products can be offered to consumers.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a strong brand image in the market.

• A low-cost structure of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has allowed it to manufacture products at lower costs, so they become affordable for consumers to purchase.

• The financial position of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is strong as the company has generated higher profits over the past years (Phadermrod, M.Crowder, & B.Wills, 2019).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has invested in the training and development of its employees to keep them motivates, leading to higher efficiency and productivity.

Weaknesses

• The expenditure of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction on its research and development is comparatively less to other competitors of the market.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction uses a centralized decision-making process that takes time and reduces operational efficiency (Ahmadi, Dileepan, & K. Wheatley, 2016).

• There are high rental costs because What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates on more of the rental properties rather than purchasing them.

• There is no workforce diversification in What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction. This makes it difficult for the employees to adjust with the different workers who belong to different backgrounds.

Opportunities

• Since the online shopping has increased significantly, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can take it as an opportunity to expand its online presence.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can make use of social media platforms to market its products, with more customers interactions.

• Due to more technological developments, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can make its operations more automated so that overall company costs can be reduced (Ahmadi, Dileepan, & K. Wheatley, 2016).

• Globalization provides an opportunity to What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to expand its operations in multiple countries.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can enter in a niche market and sell distinctive products to gain a competitive advantage.

• The increase in the demand of environmentally friendly goods, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction, can place its major focus on making such products (E.Quezada, A.Reinao, & I.Palominos, 2019).

Threats

• In recent times, there has been an increase in the bargaining power of suppliers, making it difficult for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to buy raw materials at lower costs.

• Numerous players are entering the industry, posing a major threat to What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction.

• There has been constant pressure on What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to conduct frequent research to understand the changing customer tastes and preferences (Kolbina, 2015).

• Technological advancements require workforce training. This adds to the costs of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction.

VRIO Analysis

What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction uses VRIO Analysis to assess and evaluate the company resources to determine the competitiveness, and strategic advantage.

Valuable

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a strong brand image and engages in corporate social responsibility.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a high brand recognition because of the quality of products it offers to its customers (Ariyani & Daryanto, 2018).

• The distribution system of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is valued all round the world. The company has been able to successfully establish strong relationships with its suppliers.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction focuses on continuous innovation in its business. The company has expanded this innovation in its multiple functional areas.

• There are potential growth opportunities in the market, and What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been able to penetrate the market through its ability to raise large funds.

Rare

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates globally. This global presence has allowed the company to increase its customer base (Miethlich & G. Oldenburg, 2019).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has an organizational culture that promotes more teamwork, innovation, and creativity among its employees, that leads to a competitive advantage.

• Since What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a global presence, it allows the company to easily adapt to different cultures, norms and values.

• The risk-taking ability of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is strong. This provides more opportunities to the company to penetrate different markets.

Inimitable

• The inimitable resource for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is its high-quality products. These products have allowed consumers to make repeat purchases.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction operates through multiple locations of stores in different companies, allowing easy access to products.

• Strong marketing communications have been used by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to attract more customers.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been using integrated technology that has allowed it to offer competitive pricing to its customers (Ariwibowo, Saputro, & Haryanto, 2021).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction maintains an excellent customer service that has enabled it to have a high brand engagement.

Organization

• Strong financial position has allowed What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to explore more product development opportunities.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is successfully maintaining the efficiency and effectiveness of its business operations with the help of more integrated and advanced technology.

• Employees are given both in-house and off-the-job training opportunities by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction that allow more skills development (Adnan, Abdulhamid, & Sohail, 2018).

• The strong value chain and distribution network has enabled What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to increase its revenue through the sale of its products.

Marketing Mix

Marketing Mix is needed by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to formulate effective strategies to achieve the company objectives.

Product

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has five product categories. Each of these categories has a product line that involves more variety of products (Išoraitė, 2016).

• Highly differentiated products are offered by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to its customers. These distinctive products are not easily available at competitors.

• The products of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction are of higher quality, and thus, customers pay more prices for these products.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction designs products with traditional designs giving customers more product variety.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction offers multiple sizes for its every product to make it easy for its customers to select the right product.

• Warranty and same-day delivery option if also provided by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to its customers.

Price

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction follows a competitive pricing strategy.

• To attract more customers, bundle pricing has also been used by the company.

• Little higher prices are charged for products that are sold online because of the delivery costs (Thabit & Raewf, 2018).

• Optional product pricing strategy is also adopted by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction for some of its products, such as a base product is offered for a certain price, and there are separate prices for its accessories.

• Regular promotional prices are also offered by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to its customers.

Place

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction uses two channels for its product distribution. This includes online selling and through own stores.

• There are more than multiple stores owned by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction globally. This ensures easy product availability to customers (Pogorelova, Yakhneeva, & Agafonova, 2016).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has partnered with delivery service companies to distribute its products effectively to consumers.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has also adopted an omni-channel distribution system.

Promotion

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction uses a traditional promotional strategy that involves TV advertisements (Fan, Y.K.Lau, & Zhao, 2015).

• Social media advertisements are also adopted by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to increase brand awareness.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction takes part in various events and exhibitions as a way of promoting its products.

• Large sales force is used to provide the customers with a more personal experience.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction also makes use of influencer marketing to increase the demand for its products.

• Regular content and deals are posted on the social media pages of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to attract and retain customers.

Value Chain Analysis

What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can use Value Chain Analysis to identify and assess inter-relationships as well as interdependencies.

Primary Activities

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction’s primary activities involves the production and selling of products to the final consumers (Mintz, J.Gilbride, & Lenk, 2021).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has a strong relationship with the suppliers. This ensures that the product is received, stored, and distributed in a timely manner.

• Operational activities of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction are effectively aligned.

• For inbound logistics, after the arrival of raw material, the company processes it to manufacture the final product (Hasan, Nekmahmud, & Yajuan, 2019).

• In terms of outbound logistics, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been able to set up optimal costs as well as efficient delivery processes to deliver the product on time.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction invests in its sales and marketing activities to build relationships with customers.

• Marketing funnel approach is used by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to effectively devise and build sales and marketing activities.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction offers both pre-sale and post-sales services to its customers.

Secondary Activities

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has an effective infrastructure that has allowed the company to successfully optimize its value chain.

• The competitive pressure in terms of employee skill development, motivation, and commitment is reduced as What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has developed a strong HRM (Linkov, Carluccio, Pritchard, & Bhreasail, 2020).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction uses a cost minimization approach to reduce its costs by analyzing the costs associated with training and hiring the employees.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction has been using integrated technology in its value chain activities. This includes technological customer support, research and data analytics concerning product design, and automated software.

• The procurement activities of What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction are effectively optimized with its inbound, outbound, and operational activities (Maheswari, Yudoko, & Adhiutama, 2019).

Market Penetration Strategies

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can increase the capacity of its production so it can reach more of the customers in its existing market.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can focus on controlling the overhead costs so that it can offer competitive pricing that can attract customers of the market (Dawes, 2018).

• Investments can be made by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction in marketing and sales activities to increase the chances of successful market penetration.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can design and develop a content that increases customer engagement within a particular marketplace.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can assess and identify more enhanced distribution networks (Radpour, Mondal, & Kumar, 2017).

• Improved distribution systems and supply chains can improve the product accessibility for the customers, making it easier for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to penetrate the market.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can adopt price cuts in its products to compete in the market. This will give a company a competitive edge over its competitors.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can plan strategies where it can focus on acquiring the leading players of the market. Such acquisitions will give the company an opportunity to reach more customer segments.

• Strategic partnerships and joint ventures agreements can be signed by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to mitigate the risk factors, and to gain customer groups of the market.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can come up with new and innovative features in its already existing product for the market (Daouda, Barth, & T. M. Ingenbleek, 2019).

Market Development Strategies

• It is important for What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to invest in the research and development department so potential markets can be identified (Hilman, Bohari, & Abdullah, 2018).

• Regional expansion strategy can be used by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction for growth purposes. This will also take into consideration the cultural differences.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should also consider to expand its business operations in the international market. This will allow access to a larger customer base.

• New customer groups and segments should be explored by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should also invest in brand-building activities as it will give an opportunity to reach more potential customers (C. Koks & M. Kilika, 2016).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should consider the market education in terms of its product. The company can significantly increase its sales by giving product awareness to new segments.

Product Development Strategies

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can come up with new improvements and modifications in the existing products to attract the market.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should undergo the NPD process, so the company is able to assess and identify new points for its customers.

• Regular investments in the research and development will help What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction to develop something new and innovative that can give a competitive advantage (Kalogiannidis & Mavratzas, 2020).

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can develop new products by getting into more strategic partnerships.

Diversification Strategies

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can adopt vertical diversification to develop business. This can be done by adding more products to the existing portfolio (Kalogiannidis & Mavratzas, 2020).

• Horizontal integration can also be adopted by What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction, where the company can enter into a completely new product development phase that does not exist in the current product line.

• What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction can also consider to conglomerate by starting a different business.

Conclusion

Based on all the models and frameworks discussed above, it is concluded that What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should focus on widening the existing product portfolio. Moreover, the psychological pricing strategy can be adopted. What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should also maintain close relationships with its suppliers to benefit from lower prices. Similarly, What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction should develop more integrated outbound logistics for its perishable items. It is also important to continue producing quality and innovative products, so What Do Values Have to Do with It An Exploration into the Moderating Impact of Work Values on the Relationship Between Leader-Member Exchange and Work Satisfaction is less affected by the new emerging competition in the industry.

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