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Marketing Strategy for Citation Resources Ltd
Posted by Addison on Mar-29-2023
The report primarily focuses on the marketing strategy of Citation Resources Ltd to give a reader an overview of the growth dynamics of the company. Recently, several strategic issues and managerial problems have been identified in marketing strategy of Citation Resources Ltd that have drawn the attention of the entire management to devise new marketing strategies that can help the company to resolve the problems to continue its expansion and future growth to achieve a competitive edge in the marketplace. This report is written to provide Citation Resources Ltd marketing strategy with the required strategic solutions using multiple frameworks and tools.
External Environmental Analysis
PESTLE Analysis is the most popular strategic tool that is used by many organizations when conducting an external environmental analysis. This framework typically focuses on political, economic, social, technological, legal, and environmental factors that can impact the macro environment of the business (Zalengera, E.Blanchard, & C.Eames, 2014).
Citation Resources Ltd operates in a politically stable environment, which means that it provides the company with more friendly and stable business growth opportunities (Christodoulou & Cullinane, 2019). However, since Citation Resources Ltd operates in multiple countries, there are high chances of various political tensions that can cause instability in market growth trends for Citation Resources Ltd. This can limit the company's growth opportunities.
Moreover, it is important for Citation Resources Ltd to analyze and monitor the activities of pressure groups. Citation Resources Ltd can create a close collaboration with these groups to achieve long-term goals.
Corruption and Changing Policies
Citation Resources Ltd must keep a close check on the changes in any government policies because they can directly impact the performance of the business. The operations of Citation Resources Ltd are its different countries can become unpredictable if there is a high level of corruption and weak enforcement of the law (Achinas, Horjus, & Achinas, 2019).
Trade and Taxes
The profitability of a company is directly influenced if there are high taxes in a country. Citation Resources Ltd should look into the taxation policies in each country before further expanding its operations (Eierle, Hartlieb, & C. Hay, 2022). Similarly, if there are high trade restrictions, it can get difficult for Citation Resources Ltd to import and export its products, impacting the relationships with trade partners.
GDP, Employment, and Exchange Rates
The long-term growth strategies of Citation Resources Ltd are majorly determined by the GDP growth of the economy. The purchasing power of consumers significantly increases with a high GDP. High unemployment in an economy shows that Citation Resources Ltd can benefit from surplus labor with low-cost wages. Furthermore, Citation Resources Ltd should monitor interest rates as it can affect the borrowing ability. With that being said, if there is a high fluctuation in currency, the profitability of Citation Resources Ltd can also be influenced (Sadeghi, 2020).
It is important for Citation Resources Ltd to make appropriate predictions regarding the labor market conditions in a specific economy (Sadeghi, 2020). This can help the company to hire a more talented workforce that can improve the performance of the company.
Industry lifecycle stage
Citation Resources Ltd should consider expanding its operations in growing economies to benefit from growth opportunities. It can be challenging for Citation Resources Ltd to enter a mature industry at a growing stage (Villamarín & Pinzon, 2017).
Citation Resources Ltd should study the changing patterns of demographics, such as socio-economic variables, the aging population, and trends in migration (Barbara & Cortis, 2017). This can help the company to identify the right segment to target with a high potential for growth opportunities.
Every country and society has a distinctive culture with different norms and values. It is important for Citation Resources Ltd to study and identify social class stratification.
There has been a significant shift in online shopping. Citation Resources Ltd needs to adopt necessary changes considering the growing use of social media networking sites and mobile phones to increase its revenue and overall profitability (Villamarín & Pinzon, 2017).
On-going technological innovations should be considered carefully by Citation Resources Ltd so that it can stay ahead of the competitive market. Citation Resources Ltd should continue working on introducing major technological transformations to achieve a competitive advantage (Rastogi & TRIVEDI, 2016).
Social Media Marketing
The collaboration with consumers has been growing rapidly because of the development of communication technologies (Rastogi & TRIVEDI, 2016). Citation Resources Ltd can take it as a great opportunity where can use innovative strategies to expand its customer base.
Citation Resources Ltd should implement the latest technological tools to minimize environmental pollution. Waste management is now getting popular and has been considered a major business norm (Igliński, Iglińska, & Cichosz, 2016).
Climatic Conditions and Eco-friendly products
Climatic conditions can influence the efficiency of Citation Resources Ltd. The cost of a company's operations can be increased if there are extreme weather conditions. Similarly, there has been an increasing demand for eco-friendly products. Citation Resources Ltd should work towards adopting more sustainable business practices to gain customer trust (Barkauskas, Barkauskienė, & Jasinskas, 2015).
Employee protection laws
It is important for Citation Resources Ltd to follow the health and safety laws for its employees that are issued by the authorities to ensure the safety of its labor.
Citation Resources Ltd should protect its customer data to ensure their security and privacy concerns. Moreover, it should set the right price with the right product quality (Igliński, Iglińska, & Cichosz, 2016).
Porter's Five Forces
Citation Resources Ltd can use Porter's Five Forces to analyze the competitive landscape of the industry. The strategic planners of Citation Resources Ltd can use this framework to make effective decisions.
Threat of New Entrants
Citation Resources Ltd operates in an industry where it is difficult to achieve economies of scale, making it difficult for new entrants to enter the industry (Yunna & Yisheng, 2014). There is a strong product differentiation with high capital requirements. Moreover, it is difficult to establish a distribution network easily in this industry. Thus, Citation Resources Ltd has a weak threat of new entrants.
Bargaining Power of Suppliers
There are more suppliers in the industry of Citation Resources Ltd. This shows that there is less control over prices. Organizations like Citation Resources Ltd can easily switch to other suppliers because of less differentiation in products. This makes the bargaining power of suppliers a weak force in Citation Resources Ltd's industry (H. Th. Bruijl, 2018).
Bargaining Power of Buyers
The industry in which Citation Resources Ltd operates has many suppliers as companies to buyers. This means that buyers have fewer options and do not have control over prices (H. Th. Bruijl, 2018). The high product differentiation shows that there are few alternative products for buyers, and there is a high switching cost. This makes the bargaining power of buyers a weak force in the industry.
Threat of Substitute Products and Services
Citation Resources Ltd operates in an industry that offers very few substitutes to its customers. The substitutes that are available are expensive because of their high quality (Zhao, Zuo, & Wu, 2016). However, companies like Citation Resources Ltd sell their products at a lower prices. This clearly shows that buyers may feel reluctant when switching to other substitutes.
Rivalry Among Existing Firms
Citation Resources Ltd operates in a less competitive industry. The already established companies have a large market share, meaning that any move by the existing companies will be noticed. Moreover, Citation Resources Ltd has to take several competitive actions to become a market leader, as the industry is likely to grow rapidly in the coming years (Aithal, 2020).
Citation Resources Ltd can make use of SWOT analysis to effectively analyze the company's internal strengths, weaknesses, external opportunities, and threats.
Strong distribution network
Citation Resources Ltd operates in various countries and has multiple outlets that help the company to deliver its products quickly to its customers. This shows that Citation Resources Ltd has a strong distribution network (Benzaghta, Elwalda, & Mousa, 2021).
Citation Resources Ltd has established itself as a strong financial company over the past few years. It has generated enough profits that can be used to finance any future expenditure (Basset & Mohamed, 2018).
Citation Resources Ltd has adopted the latest and innovative technology in its business operations, which has allowed the company to reduce its production costs (Benzaghta, Elwalda, & Mousa, 2021).
Social media presence
Citation Resources Ltd has been successful in establishing itself as a strong brand on social media platforms that, includes Facebook, Twitter, and Instagram. This increases customer engagement (Basset & Mohamed, 2018).
High rent costs
Citation Resources Ltd has its manufacturing plants on rented properties. This increases the company's overall costs, and a significant portion of Citation Resources Ltd's profits go into paying the rent (Comino & Ferretti, 2016).
Research and Development
Citation Resources Ltd has not been able to conduct effective and in-depth market research regarding new markets and products (Comino & Ferretti, 2016). Customer trends are always evolving, and it is important for Citation Resources Ltd to take immediate action in conducting its research.
There has been a centralized decision-making process in Citation Resources Ltd. This means that employees have to consult their managers before taking any decision themselves. This slow down the decision-making process. and employees feel demotivated. Thus, impacting the operations of Citation Resources Ltd (Comino & Ferretti, 2016).
Presence of Internet
Citation Resources Ltd has a great opportunity of expanding its business by using the internet. Since there has been a growing trend in online shopping Citation Resources Ltd can boost its sales by expanding its online stores (Yan, Xia, & X.H.Bao, 2015). Additionally, social media platforms can be updated constantly to engage customers with all the new products introduced by Citation Resources Ltd.
Technology is constantly evolving, and Citation Resources Ltd can benefit from it by implementing the technology in its various departments. Manufacturing process can be completed automated, which can eventually help Citation Resources Ltd to reduce its costs (Taghavifard, Mahdiraji, & Alibakhshi, 2018).
The continuous increase in globalization has allowed Citation Resources Ltd to expand its business operations across borders. It has the opportunity of entering new markets (Yan, Xia, & X.H.Bao, 2015).
Recently, many companies are entering the industry in which Citation Resources Ltd operates. This means that there are chances of increased competition. This poses a threat to Citation Resources Ltd as it has to put more effort into gaining market share (Taghavifard, Mahdiraji, & Alibakhshi, 2018).
Fluctuations in exchange rates
The exchange rates are highly subjected to fluctuations that negatively impact the sales of Citation Resources Ltd. Citation Resources Ltd needs to study the changing fluctuations to keep up with its profitability (Vlados & Chatzinikolaou, 2019).
The consumer trends are constantly changing, that causes changes in their demands. This puts pressure on companies like Citation Resources Ltd, who have to continuously meet their consumer demands. Moreover, there is a significant threat from substitute products because consumers tend to switch to these companies (Vlados & Chatzinikolaou, 2019).
Citation Resources Ltd operates in a wider range of products. Each of the products has its further product lines that are sold under the Citation Resources Ltd. This means that customers can benefit from a large variety of products. Citation Resources Ltd sells highly differentiated products with higher quality that, gives it a competitive edge (Khan, 2014).
Citation Resources Ltd follows a competitive pricing strategy. The company also takes into account all its costs before setting its prices (Londhe, 2014). Currently, Citation Resources Ltd is using a product bundle pricing strategy where customers get bundled products at lower prices.
Citation Resources Ltd has adopted various distribution channels to reach its customers. The company sells its products through its website directly (Thabit & Raewf, 2018). Apart from this, it also distributes its products to wholesalers, who then further sell it to small retailers. Citation Resources Ltd has its own retail stores where it sells its products directly to consumers.
Citation Resources Ltd uses traditional and modern promotional techniques. TV ads are used to reach a larger audience. Citation Resources Ltd also advertises on social media sites such as Facebook, Instagram, and Twitter. Events are sponsored by the company. Moreover, Citation Resources Ltd participates in several exhibitions (Londhe, 2014).
Citation Resources Ltd engages in corporate social responsibility activities. This has allowed the company to establish a strong brand image. Since, Citation Resources Ltd has a well-established distribution network, the products are reached to consumers in a timely manner. Citation Resources Ltd has been able to introduce innovation in its various departments, which has lowered its costs (Ariyani & Daryanto, 2018).
Citation Resources Ltd operates in multiple countries. This means that its global presence is a rare factor. It works towards an organizational culture that encourages teamwork, and creativity among employees (Ariyani & Daryanto, 2018). Citation Resources Ltd is also able to adapt to different societies, and cultures due to its exposure to various locations.
The products produced by Citation Resources Ltd are of a high quality. Customers make repetitive purchases, and thus it is an inimitable source. (Miethlich & G. Oldenburg, 2019). Citation Resources Ltd has a significant placement of its stores that gives an easy access to its customers. Additionally, the company has been using a competitive pricing strategy because it has been able to achieve economies of scale, thus lower production costs.
Citation Resources Ltd, over the years, has successfully gained a financial strength. Citation Resources Ltd can make use of these finances to invest in major acquisitions that give it more growth opportunities. The advancements in technology have allowed Citation Resources Ltd to manage its operations more effectively. Distribution channels are another resource for Citation Resources Ltd. The supply chain is very efficient, resulting in more revenue (Miethlich & G. Oldenburg, 2019).
Value Chain Analysis
Citation Resources Ltd is involved in primary activities such as the production of goods and then selling them to the target audience.
Citation Resources Ltd should ensure to have a strong relationship with its suppliers to avoid any inconvenience in receiving, storing, and distributing the product. This will help Citation Resources Ltd to have a more effective transformation of a product (Ariwibowo & Saputro, 2021).
Operations involves manufacturing as well as services. Citation Resources Ltd should conduct an in-depth analysis of its operational activities to remain ahead of its competitors (M.El-Sayed, W.Dickson, & O.El-Naggar, 2015). This will increase the productivity of the company, and more profits can be generated.
It is important for Citation Resources Ltd to analyze, and optimize its outbound logistics so that it is able to achieve the long-term corporate goals. Managing outbound activities properly reduces the chance of late deliveries (M.El-Sayed, W.Dickson, & O.El-Naggar, 2015).
Marketing and Sales
Citation Resources Ltd should use various marketing and sales techniques to differentiate its products from its competitors. Citation Resources Ltd can adopt marketing and sales activities such as promotional activities, advertising, and building strong relationships with suppliers and customers (Ariwibowo & Saputro, 2021).
In terms of services, Citation Resources Ltd must ensure that it provides its customers with the pre-sale and post-sale services (Jaligot, C.Wilson, & R.Cheeseman, 2016). The post-sale service typically falls into the promotional activities of a company. Citation Resources Ltd can thus develop its customer loyalty.
A strong infrastructure of a firm can enable Citation Resources Ltd to optimize the entire value chain of the company. Moreover, by controlling the infrastructure activities, Citation Resources Ltd can be in a better position to get a strong foothold in the competitive marketplace (Darmawan & Wiguna, 2014).
Human Resource Management
Citation Resources Ltd should place its major focus on analyzing the different aspects of HR, such as recruitment, selection, training, and performance evaluation of employees (Darmawan & Wiguna, 2014). Citation Resources Ltd can reduce its costs by identifying and analyzing the costs associated with hiring and training.
Procurement is an important element in the Citation Resources Ltd's value chain. It is important for the company to assess its overall procurement activities so that the inbound, outbound, and operational activities can be optimized (Kumar & P. V., 2016).
Citation Resources Ltd can implement Ansoff's Matrix to make decisions regarding its business growth. This framework includes four different strategic choices that can be selected by Citation Resources Ltd.
Citation Resources Ltd can increase its overall production capacity. This will allow the company to reach more wider audience in an existing market. Citation Resources Ltd can also benefit from the reduced costs by expanding its production capacity. Thus, Citation Resources Ltd can attract more customers using competitive pricing (Madsen, 2017).
Citation Resources Ltd can penetrate the market by investing more in marketing and sales activities. This will help the company to engage with its customer more effectively, leading to more potential customers (Dawes, 2020).
Innovative and unique distribution channels can be explored by Citation Resources Ltd. This will enable the company to reach new segments and groups of customers (Dawes, 2020). In addition to this, Citation Resources Ltd can penetrate the market by improving its supply chain, giving more accessibility to customers.
Citation Resources Ltd can enter into joint ventures or can take over other leading companies of the market. This will give Citation Resources Ltd more market share.
Research & Development
Citation Resources Ltd should keep on investing in its R&D department, so it is able to identify the changing trends of the market. This will help Citation Resources Ltd to target the right market at the right time (Mukangai & Murigi, 2021).
Citation Resources Ltd can enter in a new market by expanding its operations regionally. This includes considering different cities of the country. Citation Resources Ltd must consider any cultural differences when entering a new market (Mukangai & Murigi, 2021).
New segments of the current market can be explored (Mukangai & Murigi, 2021). Citation Resources Ltd can add new features and product uses to its existing products that satisfies the needs of a different customer segment.
Citation Resources Ltd can modify the existing product by improving its features to enhance the product offerings.
Launching additional products
Citation Resources Ltd should invest in its R&D department so it can come up with new and innovative products that attracts and fulfill the needs of the target audience. This will boost the sales of Citation Resources Ltd and will increase profitability (Khajezadeh, Niasar, & Asli, 2019).
Citation Resources Ltd can consider vertical integration. This will allow Citation Resources Ltd to develop and launch new products that are similar to its existing product category (Khajezadeh, Niasar, & Asli, 2019).
Citation Resources Ltd can diversify its business operation using horizontal integration. This means that the new products and services of Citation Resources Ltd will not be related to its current products (Dhir & Dhir, 2015).
A new business diversification
Entering into a completely new business can be considered by Citation Resources Ltd. The organization can work towards starting a new business that can give a company more growth prospects in the future (Dhir & Dhir, 2015). Citation Resources Ltd can conglomerate with the help of mergers and acquisitions.
To conclude, it could be said that Citation Resources Ltd can resolve its current managerial and strategic problems by focusing on its existing products. The company can adopt more attractive marketing strategies that can help Citation Resources Ltd to boost its revenue and profitability. It is recommended to focus on maintaining strong supplier relationships. Moreover, it is also advised to focus on more innovative products so Citation Resources Ltd can remain competitive in the market.
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- PESTEL Analysis of Citation Resources Ltd
- Hofstede Cultural Model of Citation Resources Ltd
- Net Present Value (NPV) Analysis of Citation Resources Ltd
- Marketing Mix (4Ps) Analysis of Citation Resources Ltd
- Corporate Social Responsibility of Citation Resources Ltd
- Citation Resources Ltd Discounted Cash Flow (DCF) Analysis
- VRIO Analysis of Citation Resources Ltd
- Blue Ocean Strategy of Citation Resources Ltd
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